Stages of Beauty Reviews and Complaints

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Stages of Beauty Reviews

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  • Grace stage Customer



    I ordered the trial supply, I've been using the sample for about a week, and my skin feels much better than before, smoother, and much less dry than it had been. The ingredients are excellent, and there appear to be no harmful ones like mineral oil or parabens. The fact that they use different ingredients for different ages is a huge plus. I had failed to read the Terms of Service, but then did well before the 18 days before they would have auto-shipped the next order. I called to cancel as I want to try it before I decide whether to continue, and the monthly cost is a bit steep... More...
    (Beauty)
    Donatela51's Picture   Donatela51    1 Comments   Comments

  • Follow up from Dustbug513



    I have been trying to post a follow up for several days. I have no idea where my comments are going. I have been pleased with customer service. They credited me back for the extra neck cream and let me keep it. They cancelled my auto ship at my request and sent me a verification email while I was on the phone with them. They called later to verify that my account had been credited. I haven't checked with my credit card company yet to verify this. I received a full size free sample! Looks good. Smells good. Feels good. I'll let you know if it works!!!! More...
    (Beauty)
    Dustbug513's Picture   Dustbug513    0 Comments   Comments

  • Stages of Beauty Elegence Cream



    ok, I have to say this stuff does work. I did forget to cancel my "membership" after the free trial but I called them and they gave me a return order # and I got a refund right away. I did go back and read the fine print and it DOES say that you will be sent future shipments unless you cancel within 14 days or so. I was actually offered a lower price of 39.99 when I called to cancel and they lady was super nice. I am almost out of my cream and am actually thinking of calling them to see if I can still get the 39.99 price and maybe get a shipment every other month. Honestly,... More...
    (Beauty)
    laurak70's Picture   laurak70    1 Comments   Comments

  • Concerned But Hopeful - Fingers Crossed!



    May 11, 2013 - I found these reviews after ordering my free trial today. I am concerned because along with the free trial, I ordered the neck cream. There seemed to be problems processing the neck cream order so I hit the order button a second time. Then, I got a thank you for order screen -- no opportunity to review final order before submitting. The emailed receipt shows that I was charged for two neck creams. The business is closed for the day and will not reopen until Monday. I am hoping I will reach someone to correct this error. I am also hopeful that this product will work.... More...
    (Beauty)
    Dustbug513's Picture   Dustbug513    2 Comments   Comments

  • answer your phone



    I HAVE TRIED TO CALL THIS COMPANY TO CANCEL MY ACCOUNT. THEY KEEP CHARGING MY CREDIT CARD AND I HAVE RECIEVED NO PRODUCT. WHEN I CALL THEIR CONTACT NUMBER I GET AN ERROR RECORDING. THEY ARE A SCAM AND A FRAUD. I HAVE REPORTED THEIR ACTIVITY TO MY CREDIT CARD COMPANY AND FILED A COMPLAINT WITH THE BBC. THEY WILL NOT ANSWER THEIR PHONE OR LIST AN EMAIL ADDRESS.. STOP CHARGING MY CARD AND REFUND ALL MONEY! More...
    (Delivery Services)
    AEAMYJO's Picture   AEAMYJO    Read The Conversation   Read The Conversation

  • face cream



    I am a single parent and have a low income. I went on to stages of beauty for a risk free trial of the cream. I was sent 3 jars and was charged $75.00 to my credit card. I was unaware that they signed me up for auto shipment. The product is not even close to being worth $75.00. I demand a refund of $225.00. This product was forced on to me and I was being charged. This is a bad practice and very unethical. I demand to be refunded and no more cream sent to me. More...
    (Beauty)
    anwyatt1's Picture   anwyatt1    Read The Conversation   Read The Conversation

  • Stages of Beauty is a RIP OFF



    RIP OFF RIP OFF RIP OFF!!! Not only do they send you more - they're taking money out of your credit card without your knowledge! I called them and TOM was extremely rude. He was so busy talking over me to convince me that they had all the disclaimers showing they would keep sending product that he didn't hear a word I said. Obviously he's used to angry customers. SHAME ON THEM! THEY NEED TO BE SHUT DOWN! More...
    (Beauty)
    dnyquist's Picture   dnyquist    0 Comments   Comments

  • grace treatment cream



    IMMEDIATE CANCELLATION PLEASE CANCEL MY MEMBERSHIP AS I ONLY ORDERED THE FREE SAMPLE AND NOW I AM GETTING A SHIPMENT OF THE PRODUCT EVERY MONTH. I HAVE BEEN IN THE HOSPITAL FOR 8 WEEKS AND DID NOT REALIZE I WAS THAT I WAS STILL GETTING THE PRODUCT. CONSEQUENTLY WITH THE POTENTIAL OF HOSPITAL AND DOCTOR BILLS AMOUNTING TO MORE THAN $50,000 I HAVE NO ROOM FOR ANYTHING THAT IS CONFIDENTIAL B MY NAME IS AUDREE OBREGON 2110 DUNCASN ROAD APT #17 BLOOMER, WI 54724 I WILL KEEP THIS LAST SHIPMENT BUT PLEASE CANCEL THE NEXT More...
    (Beauty)
    GIZMO1's Picture   GIZMO1    Read The Conversation   Read The Conversation

  • Return an unopened item



    I ordered a free sample-which I received. I just received another item that I didn't order and don't want and don't want to be charged for. I'm also checking my Bank to ensure I wasn't charged for the sample. The item is un-opened and I don't intend to pay for shipping it back. I need someone to contact me to ensure this happens fast--before I alert Dept. of Consumer Affairs. Kendall Malloy, JD American Bar Assn. More...
    (Beauty)
    kendallmalloy's Picture   kendallmalloy    Read The Conversation   Read The Conversation

  • Stages of Beauty Cancellation of order



    I requested a free trial of cream and then a full order came in, charges to my credit card, which I did not order. I am getting orders without ordering anything...I do belive this is considered fraud. Cancel my order and do not contact me again, also, I am notifying my bank to block any further requests by you...You can reach me at my e-mail address: Ofourroux@stcharlessheriff.org...My name is Olga Fourroux, 200 Tristan Ln., Hahnville, La 70057 More...
    (Beauty)
    ofourroux's Picture   ofourroux    0 Comments   Comments

  • Stages of Beauty very bad business ethics



    I ordered and received a trial of the beauty cream they advertise. When I tried to call them to cancel my order, I have been totally unable to reach them. It does not matter what time of the day or night I call, I always get put on hold. It is sad that businesses resort to this method of stealing peoples money. I want my order stopped. This is why I do not try other products I may be interested in. It has been a long time and sure enought I got burned again. Thank you for your immediate attention to this matter. More...
    (Beauty)
    bob606's Picture   bob606    1 Comments   Comments

  • People, did you all read the terms that came with the free sample?



    Why are people telling the company to call them when your free trial, that you ordered online, comes with a 877 free phone number to call and cancel and if you did not want the bottle that came after the free trial, call them and they will happlily return the product and credit your account. Its not rocket science people. Here is the number for those who are too ----- to look it up 877 869-3162 and stop complaining and read the terms BEFORE you sign up for something free. Just a thought..... Now IF you have something to say about the product then be my guest. More...
    (Advertising)
    Linnylou's Picture   Linnylou    7 Comments   Comments

  • Product for trial



    Ive asked for a free trial and my credit card was charged with the shipping. But today i've received the product without my approval and i was charged 79.87. Please contact me to receive my refund as soon as possible, and provide with the RMA to return the product. I will appreciate your prompt response. jessrodster@gmail.com More...
    (Beauty)
    jessrod's Picture   jessrod    1 Comments   Comments

  • Charging my card



    I am very disappointed. I had just received my free product Anti Aging Creme but within three days ya'll had sent me another product SBY-GTC50 / GRACE CREAM 50ML I never ordered this and never gave permission for you to charge my credit card again. My name is Pama Wilhelm 3033 newport Dr. Corpus Christi, tx 78418. 361-463-8707. I expect you to credit my account for the $74.77 plus the shipping and tax total of $80.75. immediately. And Cancel anything you might have scheduled to send to me. I expect a response some time 09/10/2012 or I will notify the proper authorities. This... More...
    (Credit Cards, Finance, Banks)
    pammywilhelm's Picture   pammywilhelm    2 Comments   Comments

  • Stages of Beauty Elegance (40)



    I have to say, I really enjoyed using the free trial sample. It really worked for me. After I used it at night, my skin did appear improved with smaller pores and diminished lines and wrinkles. My only lament is the automated reordering. I would consider making this face cream my regular beauty aid, but I would like to order when I want to, not when they tell me I have to. I think that this is the only aspect that people really complain about. I have noticed that other reviewers were happy to try the 'free' product, yet complained about the price when it came time to buy. I guess... More...
    (Beauty)
    bonniesmum's Picture   bonniesmum    0 Comments   Comments

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Stages of Beauty Reviews By Product


Stages of Beauty Comments


JANICE1898 says: (2 months ago)
 0
I have a contact for this company for any one who is having problems with the product and the orders. This company is not trustworthy in my opinion. I have emailed Kang_Dana@Allergan.com and it seemed to help.



ginny123 says: (3 months ago)
 0
I want to make sure that I will receive no further shipments of Stage of Beauty and that my credit card has not been charged for other than the shipment on my free samples. Order number 2858343. Kim Kurtz.

Please confirm that no charges have been made to me and no further shipments are to follow.



beauty01 says: (4 months ago)
 0
Please stop sending me products I did not order, its too espensive, I only wanted the trial offer, when I am ready I will order again, so stop charging my credit card, and stop sending products.
Thank you.



seda says: (5 months ago)
 0
Please cancel me with the Stages of
Beauty cream it is a bit too heavy on my skin. Thank you for the opportunity of trying it. It is nice but not for me. Thank you for the opportunity. Herinah Seda, Sun City West,arizona.



kathrynmallett says: (7 months ago)
 0
Please cancel my shipments of Grace Cream and I want to return order number 2645338C1. I would like a return merchandise authorization number sent to my email address kathrynmallett@yahoo.com.



Enlightened says: (9 months ago)
 0
Do not waste your money on this product because it is worthless. Instead buy a product that contains Retinol for a lot less money and actually see some results.



latica says: (10 months ago)
 0
Ihave order a trial intensive wrinkle sirum i like it very much so i kept the order every 3 months but stead of my sirum this order was a cream I dont have any wrinkles but i like the sirum to prevent them im 65 now but i don't like the creams so please send me the right order or cancel

olga from AZ 08/12



coffman2 says: (11 months ago)
 0
I'm so dissappointed I called to cancel and they told me they already shipped and charged my account. I saw that they charged me. When I asked about when it wa shipped I was told it shipped 7/28/12 I called them on 7/31/12 I asked for a tracking # and was given it. When I went online to track the product was shipped on 7/31/12 not 7/28/12 as I was told. Now I have to wait to get the product and ship it back to cancel and wait for a refund. This company STINKS!



bherb says: (11 months ago)
 0
I canceled my program June 18, 2012 - returned the shipment as required and was told my credit card would be credited - my cancel confirmation #2179258 - WELL IT IS NOW THE END OF JULY AND NOTHING HAS APPEARED ON MY CREDIT CARD STATEMENT! Are you scam artists? If nothing happens by my next statement - the consumer advocate will be notified - - bherb34429@yahoo.com



mountiansunshine says: (1 year ago)
 0
Unbelieveable! Stay away from this product! They are not forthcoming. Yes, all of the details are in the fine print...the company does not have the "fine print" material accessible anywhere else. One would think they would promote the REAL cost of thier products and thier 30 day cycle. NOT FORTHCOMING!!

Also, I did get a full refund for 2 months, I was polite and persistant. GET YOUR $$ BACK!



Anna1562 says: (1 year ago)
 0
Wow guys I had just the opposite experience with the Grace stage of beauty. I just finished writing a glowing review on how wonderful the cream is and the difference that not only I can see but everyone who knows me really thinks I had plastic surgery, and trust me, they wouldn't say that if they didn't notice a difference. I do know that a lot of companies do send the trial size and then unless you cancel they keep sending it every month. Normally, I would infuriated like you guys are because until now I really didn't like the products I was ordering and I hated the hassle of trying to cancel before another shipment would arrive. With this Stage of Beauty cream it's been the very first time I'm glad it comes automatically in case I don't remember to order it. I'm really sorry for those of you who it hasn't worked for, it's probably the first product that has worked for me. I literally gave up trying online things because nothing was ever as depicted on television. Maybe my skin is just having a really positive reaction to something that's in this cream, I don't know what it is exactly but I know the wrinkles have definitely diminished and I don't look 50 or exhausted or with dents in my face anymore, I can't say I look 30 either but I do notice that the wrinkles have faded substantially, at least for me to feel happy. I think we all get duped at one time or another. Take care guys and good luck, Anna



Dancha says: (1 year ago)
 -1
Really? Seriously??? Don't you people who order these products READ? eEvery bit of information you have complained about is written in black and white on the invoice attached to the box. You don't even have to open the package to get all the required numbers, policies and procedures for returns. Perhaps if you had done this in the proper manner you wouldn't have wasted so much energy on anger, time on unnecessary bank trips and phone calls , and you may even have a few less wrinkles. Life was not meant to be difficult. This is why a company offers a guaranteed customer satisfaction on all products. And then there are those who just want something for free, never expecting to buy the deal. If this is the case cancel right after you order and stop making good companies look bad. This happens to be a wonderful group that not onlu has a stellar product, but will work with you should the need arise. Be nice, people, you never know when that karma will come back and slap you right when things are going good.



grandma52 says: (1 year ago)
 0
YOU ARE A BIG SCAM RIPPING WOMEN OFF



maggie66 says: (1 year ago)
 +1
I did read the fine print! Wow! almost $75 a month that is really very expensive. Also I noticed that it said to cancel 14 days from order date. That does not leave a lot of time to even try your product. It is so sad that you have to charge such an exuberant price for your product.



Keokie says: (1 year ago)
 0
I have tried this for over two months now. I must say that my skin went in the opposite direction. Broken veins and dark spots were more pronounced. My skin tone became more uneven. I hqave returned to my old Dr. Perricone products for the past four days and my skin is noticably better. I had hoped that Stages of Beauty would provide me with a less expensive alternative. It did not. Beware of the advertisements. The pictures look way too good to be true. From my experience, there is no way.



mystages says: (1 year ago)
 0
We are so sorry if there has been any confusion! For questions or concerns, please call our customer service department at 1-877-869-3162 and we will sort out any issues immediately!

Thank You,
Stages of Beauty



kkruk says: (1 year ago)
 0
I received my order of the FREE sample and would like to cancel any future charges or orders to my account! I have tried to get in contact with the company with the listed number on numerous sites and on my stages of beauty secrets booklet but the number is invalid and out of service. If someone could get in contact with my via email to cancel or direct to a number in affiliation with this Stages of Beauty company in regards to cancel any future orders placed on my account; I would much appreciate the gratitude! I have read numerous bad reviews on this type of situation and do not want to be stuck in this mess. I only ordered my Free sample. It's only been 6 days since I ordered and received my sample and have also typed and had a document regarding this issue notarized in case of any legal issues arise. Please get in contact with my email at kkruk25@yahoo.com to advise of next steps to take care of this matter! Thanks again!!!



jwicki says: (1 year ago)
 0
I ordered the trial and canceled right away. I wasn't sure how I would like it and pretty much when you receive the lotion is when you have to cancel it so how do I get to try the product??? The thing is I really like the product but I do not like having to be put in their automatic charge and send. I also didn't really decide if I liked the product until 1+month later. Second the product is way too expensive, I thought the $50 one would be a lot bigger than the sample, and the sample is actually the larger of the sizes which is $73 and not a lot of lotion. I can get a lotion of the same if not better caliper from Sephora and not get locked in to receiving products when I don't even need them yet. The sample bottle lasted pretty much 2 months. I'm going to pass, which is a bummer because I really did like the lotion.



jessi says: (1 year ago)
 0
I have been using this product for a total of about 4 days, and i've always thought once you start to show age in your face, it's irreversable, that it's just nature taking it's course... SO NOT TRUE!!! My skin showed an immediate change. From weight gain and loss, my face had begun to look saggy and i always looked tired and sad. My skin looks better than it has in years!!! For those who had allergic reactions, i am so sorry because this product has been phenominal. Ladies, i strongly advise you try this, it is worth it. Just make sure you cancel early so you can reorder when you want, if you want. I also plan to advise my bank to accept no other charges unless autherized personally by me. Mistakes do happen, and yes, people are shaddy. Just protect yourself :)



beesflyaway says: (2 years ago)
 0
Same exact thing happened to me! Every month, they take out 74.98 unauthorized payment! And to top it off, they sent me another one a month ago, I couldn't remember ordering it. I started to use their "alleged" hypo allergenic products on the first month only to find that they make my face break out in pimples, and make my face even more red than it was before. Honestly, I wish I had never tried the free sample. My face is still not back no normal, it's been 3 months now. I'm so angry!!! I'm going to post this everywhere, I feel so taken advantage of. I hope no one else falls for this total scam in every way. Worst skin care and business practice EVER!!! Who would auto order face cream, that's just stupid! Whoever created their contract must have wanted them to fail. No one likes recurring charges, don't have to be a genius to figure that out. Look at all of these unhappy people!



beesflyaway says: (2 years ago)
 0
Same exact thing happened to me! Every month, they take out 74.98 unauthorized payment! And to top it off, they sent me another one a month ago, I couldn't remember ordering it. I started to use their "alleged" hypo allergenic products on the first month only to find that they make my face break out in pimples, and make my face even more red than it was before. Honestly, I wish I had never tried the free sample. My face is still not back no normal, it's been 3 months now. I'm so angry!!! I'm going to post this everywhere, I feel so taken advantage of. I hope no one else falls for this total scam in every way. Worst skin care and business practice EVER!!! Who would auto order face cream, that's just stupid! Whoever created their contract must have wanted them to fail. No one likes recurring charges, don't have to be a genius to figure that out. Look at all of these unhappy people!



Maylush1 says: (2 years ago)
 0
Well I too was suckered in by not reading the fine print. So I have a collection of these little bottles conveniently the invoice has no way of contacting anyone. So tonight I went online and spoke to Haley who gave me no hassells and simply credited my account. That was a shame on me, nothing in this world is free and of course I know that!!!



michaelbird81 says: (2 years ago)
 0
scams! they said "did you read the small print...." blaahh....
total scam!!!!



michaelbird81 says: (2 years ago)
 0
scams! they said "did you read the small print...." blaahh....
total scam!!!!



NYRICAN56 says: (2 years ago)
 0
ALL YOU LADIES OUT THERE THAT FEEL YOU WERE DUPED OR THEY CHARGED FOR THINGS YOU DIDNT AGREE TOO. BEFORE YOU CLICK ON TRY FREE PRODUCT ,READ THE TERMS AND CONDITIONS. ITS CLEAR AS DAY. ITS NOT EVEN IN SMALL LETTERING. IF YOU DONT CANCEL BY DAY 18 YOU WILL BE CHARGED 69.99 + 4.99 MONTHLY. SO STOP BLAMING THE COMPANY BECAUSE I SAW IT AND READ IT AND DIDNT WANT TO GET CAUGHT FORGETTING TO CANCEL OR NOT.



mystagesofbeauty says: (2 years ago)
 0
To Our Customers: Stages of Beauty is committed to providing you with the best skin care products, as well as reliable customer service.

We are so sorry if there has been ANY confusion! For questions or concerns, please call our customer service department at 877-869-3162 and we will sort out any issues immediately!

Thank You,
Stages of Beauty





mystagesofbeauty says: (2 years ago)
 0
To Our Customers: Stages of Beauty is committed to providing you with the best skin care products, as well as reliable customer service.

We are so sorry if there has been ANY confusion! For questions or concerns, please call our customer service department at 877-869-3162 and we will sort out any issues immediately!

Thank You,
Stages of Beauty





JCSCOTT says: (2 years ago)
 0
SAME AS EVERY OTHER COMPLANT , WENT FOR FREE TRIAL ,,GRACE CREAM,WHEN IT ARIVED,I SAW THE SMALL SIZE, ICALLED AND CANCELED MY AUTO SHIP,TO NO AVAIL ,NOW I HAVE TO HASSEL WITH TRYING TO GET MY 74.984.BACK ON MY VISA CARD. WILL COMPLAIN TO VISA AND CHAMBER OF COMMERCE AT CHATTANOOGA TN.JOHN C SCOTT COSBY TN.



BKwinny says: (2 years ago)
 0
I,too, ordered a trial and then was charged $74.98 before even finishing the product! I like the product but because of this unethical auto-ship/bill practice, I canceled and am returning this stuff!



1234youareascam says: (2 years ago)
 0
TAKE ME OFF YOUR CUSTOMER LIST OR I WILL GET A LAWYER AND LET YOU HAVE IT! YOU ARE A SCAM AND I WILL NOT AUTHORIZE PAYMENT FOR ANY OF YOUR PRODUCTS

DO NOT EVER CONTACT ME AGAIN OR I WILL TAKE LEGAL ACTION.



pueblo says: (2 years ago)
 0
I purchased this product about 4 months ago. I do like the product but I hate the customer service. They didnt seem to understand that I wanted to cancel the subscription, they kept offering to freeze my account for three months. They just didnt seem to understand that I wanted to cancel. I started getting upset with the representative, and finally she said she would cancel.



csmith says: (2 years ago)
 0
The free trial that i ordered came as expected. I read the terms and it stated clearly that you must call in and cancel w/in 15 days or else they will continue to ship the product to you and charge you for it. People should know that nothing is for free and there's ALWAYS a catch!! Good thing that i didn't have to go through all the trouble the others did. However, after trying on the facial cream product my entire face started to grow little, tiny bumps all over. I stopped using the cream immediately. This cream is definitely not for me.



NMraisen says: (2 years ago)
 0
I have same complaint as others commenting here. The free offer ( plus$5 S&H) with the unsolicited follow up bottle for $74.98. Called to cancel, they tell you it will take a month to refund your money? Even though I returned it immediately and unopened they say I didn't get a RMA from them first. Ah! Ladies they have LOTS OF RULES to get your money back.. So BEWARE!! You know I can't even say if the products are any good yet and they have already lost me by their sneaky behavior. NOT good marketing.



JreztotheQ says: (2 years ago)
 0
A lot of these complaints ARE NOT legit. Stages of Beauty has ALL the ingredients listed on their website, ON the bottle, and on the tube that the bottle comes in! They also don't sell "vaginal tightening" cream they are a skincare company that sells anti-aging moisturizers. You can tell that most of these are either fake or just angry customers who didn't read the terms! I've bought a ton of things from online companies like this- Hydroxatone and all those exercise "offers." If you read ALL the terms and cancel properly or pay attention when you ORDER things then you will have no problem. Especially with Stages of Beauty, they have so many customer service people who KNOW about Skincare and really want to help. They are also nice to speak with about canceling. I did it without any HASSLE. Women this brand rocks! I use it and buy it when I see promo codes straight from their site to avoid any auto-ship and returning product!



JreztotheQ says: (2 years ago)
 +2
A lot of these complaints ARE NOT legit. Stages of Beauty has ALL the ingredients listed on their website, ON the bottle, and on the tube that the bottle comes in! They also don't sell "vaginal tightening" cream they are a skincare company that sells anti-aging moisturizers. You can tell that most of these are either fake or just angry customers who didn't read the terms! I've bought a ton of things from online companies like this- Hydroxatone and all those exercise "offers." If you read ALL the terms and cancel properly or pay attention when you ORDER things then you will have no problem. Especially with Stages of Beauty, they have so many customer service people who KNOW about Skincare and really want to help. They are also nice to speak with about canceling. I did it without any HASSLE. Women this brand rocks! I use it and buy it when I see promo codes straight from their site to avoid any auto-ship and returning product!



amber2011 says: (2 years ago)
 0
I ordered trial. I LOVE it. No problems. Nice people. I did read the T&C when ordering however. Pretty obvious. No fine print there. I called customer service and extended my trial period and was offered a discounted price for the full size that will ship when my trial ends. Happy!!! ;-)




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